David ButlerĪt Weave, we’re interested in physical therapy clinics that are willing to broaden the horizons of how they handle business. Physical therapists searching for better approaches to communicating with their patients are actively bringing modern solutions into their practices. ¹ Not all PT clinics are happy with this level of miscommunication. That’s a shame, because according to a survey conducted by the University of Nevada, Las Vegas, physical therapy outpatient clinics deal with a 10% no-show rate. Plenty of clinics continue to stick with traditional approaches, meaning they rely almost exclusively on landline phones, mailers, and outdated software to keep in touch with their clients. However, that doesn’t mean every PT clinic is adopting these tools and applying them to their incoming and outgoing communication. Over the last decade, the patient communication options available to physical therapy practices have expanded in several notable ways.
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